Scheduled online to see 747 Kinau Street , Honolulu , HI 96813 home. When I had called Jennifer Peele to ask about home it was hard to get a hold of her on the phone.
When I did arrive early to our appointment time and ask where guest parking was , she said there was none and that she was on her way. It sounded as if she did not even know about the appointment. We arrived about 5 minutes early or earlier and she was late about 15 minutes. I got tired of waiting as I have babies with me and when she arrived she asked if I wanted to see home and I said No. There was no I am sorry I was late , just asked if we wanted to see home.
I got email to write review about our experience from Royal Realty but when I opened link to write a review all the page said was Thank you.
so I was not able to share my experience.
Leslie
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February 24, 2024
Royal Realty is amazing. Jacqueline and Jennifer specifically.
Any time I ever had a concern there was a prompt response(Within a day) (a lot of times, within a couple hours)
Sometimes Jennifer can be off-putting, coming off as abrasive via text but she's actually a sweet-heart. She also manages multiple properties while trying her best to be responsive to everyone.
When struggling with a neighbor and having a hard time because of it, Jacqueline (The Broker In Charge) stepped in and started handling my concerns, she was never rude, always patient, kind, and compassionate. She has a strong personality but doesn't let it get in the way of being caring and kind.
When they say where service is king. They mean it.
I highly highly highly recommend Royal Realty.
Helena Andrade
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February 23, 2023
I recently had the pleasure of working with Jacqueline Little as my real estate agent, and I have to say, I couldn't have been more impressed with her professionalism, punctuality, and willingness to help. Jacqueline went above and beyond to help, and she was always quick to respond to my calls and emails with any questions I had.
One thing that really stood out to me was Jacqueline's attention to detail. She always makes sure that every aspect of any transaction was taken care of. Additionally, her expertise in legal matters related to real estate transactions was invaluable, and she provided me with valuable advice throughout the process.
Overall, I would highly recommend Jacqueline Little to anyone in need of a real estate agent. She is a true professional who genuinely cares about her clients and goes above and beyond to ensure their satisfaction. Thank you, Jacqueline, for all of your hard work and dedication!
kyle smith
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June 24, 2023
Would gladly work with Jacqueline and Royal Realty again. I’ve rented in a wide variety of locations and dealt with the entire spectrum of property management because of the military. This was the most pleasant thus far: allowed someone else to help me complete the rental process while I was overseas, good communication, quickly handled the few issues I had, didn’t try to scam me out of a security deposit like other companies have tried in the past. Would recommend!
Carson Young
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October 14, 2022
Working with Jackie and her team at Royal Realty was a pleasure and I'm so happy I was fortunate enough to work with Jackie when I purchased my first condo recently! Before I found my new place, Jackie worked with me over the course of several months and going to many different open houses to find a place that matched exactly what I was looking for. Jackie is very professional and has a wealth of knowledge for new home buyers, her opinions and guidance were invaluable when making decisions during my home purchase process. I would highly recommend Jackie to anyone in the market for a new home as her customer service and knowledge are exceptional!
Scheduled online to see 747 Kinau Street , Honolulu , HI 96813 home. When I had called Jennifer Peele to ask about home it was hard to get a hold of her on the phone. When I did arrive early to our appointment time and ask where guest parking was , she said there was none and that she was on her way. It sounded as if she did not even know about the appointment. We arrived about 5 minutes early or earlier and she was late about 15 minutes. I got tired of waiting as I have babies with me and when she arrived she asked if I wanted to see home and I said No. There was no I am sorry I was late , just asked if we wanted to see home. I got email to write review about our experience from Royal Realty but when I opened link to write a review all the page said was Thank you. so I was not able to share my experience.
Royal Realty is amazing. Jacqueline and Jennifer specifically. Any time I ever had a concern there was a prompt response(Within a day) (a lot of times, within a couple hours) Sometimes Jennifer can be off-putting, coming off as abrasive via text but she's actually a sweet-heart. She also manages multiple properties while trying her best to be responsive to everyone. When struggling with a neighbor and having a hard time because of it, Jacqueline (The Broker In Charge) stepped in and started handling my concerns, she was never rude, always patient, kind, and compassionate. She has a strong personality but doesn't let it get in the way of being caring and kind. When they say where service is king. They mean it. I highly highly highly recommend Royal Realty.
I recently had the pleasure of working with Jacqueline Little as my real estate agent, and I have to say, I couldn't have been more impressed with her professionalism, punctuality, and willingness to help. Jacqueline went above and beyond to help, and she was always quick to respond to my calls and emails with any questions I had. One thing that really stood out to me was Jacqueline's attention to detail. She always makes sure that every aspect of any transaction was taken care of. Additionally, her expertise in legal matters related to real estate transactions was invaluable, and she provided me with valuable advice throughout the process. Overall, I would highly recommend Jacqueline Little to anyone in need of a real estate agent. She is a true professional who genuinely cares about her clients and goes above and beyond to ensure their satisfaction. Thank you, Jacqueline, for all of your hard work and dedication!
Would gladly work with Jacqueline and Royal Realty again. I’ve rented in a wide variety of locations and dealt with the entire spectrum of property management because of the military. This was the most pleasant thus far: allowed someone else to help me complete the rental process while I was overseas, good communication, quickly handled the few issues I had, didn’t try to scam me out of a security deposit like other companies have tried in the past. Would recommend!
Working with Jackie and her team at Royal Realty was a pleasure and I'm so happy I was fortunate enough to work with Jackie when I purchased my first condo recently! Before I found my new place, Jackie worked with me over the course of several months and going to many different open houses to find a place that matched exactly what I was looking for. Jackie is very professional and has a wealth of knowledge for new home buyers, her opinions and guidance were invaluable when making decisions during my home purchase process. I would highly recommend Jackie to anyone in the market for a new home as her customer service and knowledge are exceptional!