Bill and the broader team really made the process of transitioning to solar super easy. They’re always responsive, always pick up the phone, and the customer service doesn’t end once the transaction is complete. We had to provide additional documentation for tax purposes and the team went above and beyond to get us the necessary documentation. I truly felt like they were on our side.
ali farsaie
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September 07, 2024
We worked with professional people at RevolSun during installation of our solar panels. They were very helpful in answering our questions and responding to issues of concern. We highly recommend using RevolSun team for your solar project.
Jon Hodge
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April 26, 2024
I found RevoluSun to be professional and well organized. They seem to have a good system to keep track of all the jobs and contracts. The employees are personable and knowledgeable. If only the City permitting side could function as well.
Ryan Ramsey
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March 29, 2024
Be wary.
We went with Revolusun as they were marketed as a premium company. Higher prices than competitors, but with premium products and customer service. Unfortunately, that has not been my experience.
The salesman was great, communicative, knowledgeable, and patient. Even with two design changes, he was responsive and helpful. After we agreed on the size of the project I was told the timelines: two months before install, one day of installation, and then the following day an engineer would come out and turn the system on.
Install day came and the crew was great—friendly, motivated, and quick. After that, I expected an engineer to come out the next day, however, I was told it would be three weeks before the engineer would come out. Revolusun’s reasoning was they had gotten backed up with projects and that was the earliest they could send someone. So I had a complete system on my roof, but was paying HECO $1200 a month for energy.
I called to see if anything could be done. I spoke with a senior engineer who said he would, “look into it and get back to me,” but I never received a phone call. I called back multiple times, and was told I would get a call back, which never happened. Poor customer service.
I had a remaining balance to pay off, and was waiting to pay it until I spoke with someone. Finally my salesperson emailed me about the remaining balance. I replied with my concerns and he never responded. Very unprofessional.
As others have mentioned in their review, once Revolusun has your money, do not expect anything from them.
Update: my sales representative called me multiple times to discuss my sentiment towards the company. After our conversation it was clear a miscommunication, poor communication, as well as good circumstance for Revoluson (got too busy), that caused my frustrating experience.
Mel Lau
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February 02, 2024
We are very pleased with our PV installation by RevoluSun. The process went smoothly. They were organized, efficient, and professional. The salesperson was friendly, patient, and knowledgeable. She right sized the system we needed. The installers worked quickly and were respectful of property.
They did not leave a mess. The engineers and electricians were thorough. When we experienced a small glitch, they were quick to come to the house and worked diligently until the problem was discovered and fixed. The system has run smoothly since then and we are pleased with the new, very low, electricity bills. It also feels nice to be going green! Our experience with RevoluSun was top-notch and we highly recommend them.
Bill and the broader team really made the process of transitioning to solar super easy. They’re always responsive, always pick up the phone, and the customer service doesn’t end once the transaction is complete. We had to provide additional documentation for tax purposes and the team went above and beyond to get us the necessary documentation. I truly felt like they were on our side.
We worked with professional people at RevolSun during installation of our solar panels. They were very helpful in answering our questions and responding to issues of concern. We highly recommend using RevolSun team for your solar project.
I found RevoluSun to be professional and well organized. They seem to have a good system to keep track of all the jobs and contracts. The employees are personable and knowledgeable. If only the City permitting side could function as well.
Be wary. We went with Revolusun as they were marketed as a premium company. Higher prices than competitors, but with premium products and customer service. Unfortunately, that has not been my experience. The salesman was great, communicative, knowledgeable, and patient. Even with two design changes, he was responsive and helpful. After we agreed on the size of the project I was told the timelines: two months before install, one day of installation, and then the following day an engineer would come out and turn the system on. Install day came and the crew was great—friendly, motivated, and quick. After that, I expected an engineer to come out the next day, however, I was told it would be three weeks before the engineer would come out. Revolusun’s reasoning was they had gotten backed up with projects and that was the earliest they could send someone. So I had a complete system on my roof, but was paying HECO $1200 a month for energy. I called to see if anything could be done. I spoke with a senior engineer who said he would, “look into it and get back to me,” but I never received a phone call. I called back multiple times, and was told I would get a call back, which never happened. Poor customer service. I had a remaining balance to pay off, and was waiting to pay it until I spoke with someone. Finally my salesperson emailed me about the remaining balance. I replied with my concerns and he never responded. Very unprofessional. As others have mentioned in their review, once Revolusun has your money, do not expect anything from them. Update: my sales representative called me multiple times to discuss my sentiment towards the company. After our conversation it was clear a miscommunication, poor communication, as well as good circumstance for Revoluson (got too busy), that caused my frustrating experience.
We are very pleased with our PV installation by RevoluSun. The process went smoothly. They were organized, efficient, and professional. The salesperson was friendly, patient, and knowledgeable. She right sized the system we needed. The installers worked quickly and were respectful of property. They did not leave a mess. The engineers and electricians were thorough. When we experienced a small glitch, they were quick to come to the house and worked diligently until the problem was discovered and fixed. The system has run smoothly since then and we are pleased with the new, very low, electricity bills. It also feels nice to be going green! Our experience with RevoluSun was top-notch and we highly recommend them.